Claims Management
We offer claims management services to our clientswhether individuals or corporate institutions.
Our company as insurance brokerage firm holds the view of being a partner in our client’s profitability. By this we do the following:
- We overlooked risks and opportunities that have a direct impact on reducing and controlling your claims costs
- Advice clients in respect of claims for compensation, reinstitution, repayment or any other remedy for loss or damage
- Set and monitor standards of competence and professional conduct
- Promote good practice in particular, as to the provision of information about claims
- Promote practices likely to facilitate competition;
When it comes to managing your claims, we adopt hands-on approach to promote prompt reporting, early intervention, aggressive investigation and timely settlements.
This is achieved by:
- Reviewing claims to assess the appropriateness of the coverage when reported and fast-forwarding to the appropriate insurer
- Promptly assisting clients to access all claims as stipulated by the govern laws
- Assisting insurers and clients with information flow, policy information and interpretation
- Facilitating investigative meetings and payments of bills by the carrier
- Reviewing individual claims with clients to determine and evaluate status, reserves and disposition of claims
- Negotiating with insurer on claims where coverage is questionable.